Company continues to excel in insurance industry
SOUTHFIELD, Mich. – July 28, 2016 — LECMPA, provider of wage loss protection for union railroad and transportation workers, today announced it has been named the winner of two industry awards: Gold Award winner as “Customer Service Team of the Year” by the Network Products Guide and Silver Award winner in the “Customer Service Team of the Year” category by Customer Sales and Service World Awards.
Each of these prestigious and highly sought after industry awards honor excellence for providing exemplary customer service. Experienced judges from a broad spectrum of global industries participated in evaluating the companies and their scores determined the award finalists and winners.
The LECMPA customer service team is committed to providing members the best service possible in the transportation industry and ensuring customer expectations are consistently met.
“I am proud of the outstanding work our customer service team provides and gratified it has been acknowledged by knowledgeable peers within the industry with these two awards,” stated LECMPA President Susan Tukel. “We are not merely satisfied to provide the wage loss protection program for union transportation workers that is the envy of the industry; we want our customer service efforts to mirror that quality.”
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About the Customer Sales and Service World Awards
Customer Sales and Service World Awards is the world’s premier recognitions program created to honor and recognize industry-wide and peer achievements of sales, service, business development, marketing, channels, franchise, and training individuals, teams, departments and achievements. The Annual Customer Sales and Service World Awards is part of the SVUS Awards® recognition program from Silicon Valley in the United States of America which also includes other programs such as Consumer World Awards, Customer Sales
LECMPA, founded in 1910 as a cooperative assessment insurer for railroad workers, provides wage loss protection to unionized transportation workers in all crafts and industries throughout the United States. LECMPA is a nonprofit, member-owned company with more than 30,000 members nationwide. LECMPA is headquartered in Southfield, Michigan and has regional offices throughout the United States. More information is available at www.lecmpa.org.